Terms of use
1. General Information
Welcome to the website www.serene-crete.gr, the official online platform for the presentation and promotion of Serene Crete Luxury Villas (hereinafter referred to as “the Company”).
The website provides information regarding luxury villa accommodations, hospitality services, location details, and contact or booking request forms.
Company Details
Company Name: Serene Crete
Registered Address: Tsoutsouras
Phone: +302345678910
Email: info@serene-crete.gr
By accessing and using this website, you agree to be bound by these Terms and Conditions.
2. Acceptance of Terms
By browsing, accessing, or using this website, you fully and unconditionally accept these Terms and Conditions.
If you do not agree with any part of these terms, you must refrain from using the website.
Users confirm that they are legally capable of entering into binding agreements related to hospitality services.
3. Purpose of the Website
This website serves an informational and promotional purpose and provides:
- presentation of Serene Crete luxury villas
- accommodation and hospitality information
- location and local attraction details
- contact forms and booking request submissions
Submitting a booking request does not constitute a confirmed reservation.
A booking is considered valid only after:
- written confirmation by the Company, and
- completion of the required reservation process and payment terms.
4. Website Usage
Users agree to:
- use the website only for lawful purposes
- provide accurate and truthful information
- refrain from attempting unauthorized access to the website systems
- avoid any action that may disrupt or damage website functionality
The Company reserves the right to restrict access to users violating these Terms.
5. Accuracy of Information
Serene Crete makes every effort to ensure that:
- information
- descriptions
- images
- service details
are accurate and up to date.
However, the Company does not guarantee the absence of technical, typographical, or operational errors and reserves the right to modify content without prior notice.
Images shown are representative of the actual guest experience.
6. Availability & Reservations
Accommodation availability is subject to:
- seasonal demand
- existing bookings
- operational or technical limitations
The Company reserves the right to:
- accept or reject booking requests
- modify pricing or availability without prior notice
- cancel bookings in cases of force majeure or unforeseen circumstances
Booking conditions, cancellation policies, and payment terms are provided upon confirmation of reservation.
7. Limitation of Liability
Use of this website is at the user’s sole responsibility.
Serene Crete shall not be held liable for:
- temporary website unavailability
- technical interruptions or errors
- data loss or misuse
- any damages arising from the use of website information
All content is provided on an “as is” basis.
8. Third-Party Links
This website may include links to external websites operated by third parties.
Serene Crete has no control over and assumes no responsibility for:
- content of third-party websites
- privacy policies
- services provided by external providers
9. Intellectual Property
All content on this website, including:
- text
- images
- logos
- design
- graphics
is the intellectual property of Serene Crete and is protected under applicable copyright laws.
Any reproduction or use without prior written consent is strictly prohibited.
10. Personal Data Protection
Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Greek and EU legislation.
Information collected through:
- contact forms
- booking requests
- newsletter subscriptions
is used exclusively for:
- communication with users
- reservation management
- provision of hospitality services
Serene Crete does not sell or share personal data with third parties, except when required by law.
Users may request at any time:
- access
- correction
- deletion of their personal data
11. Modifications to Terms
The Company reserves the right to modify these Terms and Conditions at any time.
Changes become effective upon publication on the website.
Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms and Conditions are governed by Greek law.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the Company’s registered location in Greece.
